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Turn every customer interaction into a sale. This e-book gives you practical steps to understand and improve your customer journey, from curious browsers to committed customers. ⬇️ Table of Contents: 1. Understanding Your Customers 2. Customer Segmentation 3. Analyzing Customer Behavior: Online and Offline 4. Customer Feedback and Surveys​​. 5. Defining and Utilizing Buyer Personas 6. Gathering Demographic Information 7. Understanding Psychographic Details 8. Recognizing Behavioral Traits 9. Ide