CoSupport AI is officially launching its all-in-one AI platform for customer support. By combining autonomous support, enhanced agent productivity, and real-time business intelligence, CoSupport AI ...

Zendesk Inc. today debuted new generative artificial intelligence features that aim to make help desk teams more productive. The features are rolling out for the company’s flagship customer service ...

In the ever-evolving customer service world, innovation isn't limited to technology and process improvements—it's also reshaping how businesses pay for the tools they use to support their customers.

With a Seamless Blend of AI and Human Expertise, Kustomer Leads the Way in CX Innovation NEW YORK--(BUSINESS WIRE)--Kustomer, the leader in AI-powered customer service, today announces the launch of ...

SAN FRANCISCO, Sept. 26, 2024 /PRNewswire/ -- Gladly, a leader in customer service innovation, has announced its groundbreaking unified Customer Service Platform, powered by advanced AI. The platform ...

San Francisco, California--(Newsfile Corp. - January 7, 2025) - Auralis AI, a leader in generative AI solutions for customer support, today announced the launch of its enhanced customer support ...

Join the event trusted by enterprise leaders for nearly two decades. VB Transform brings together the people building real enterprise AI strategy. Learn more Zendesk’s customer experience platform is ...

What is the best customer service AI agent platform for ecommerce in 2025? Text.com is the best platform for ecommerce in 2025. Independent scoring across resolution quality, ecommerce integrations, ...

Mike Murchison is CEO of Ada, an AI-powered platform transforming how brands around the world interact with the people that love them. When it comes to AI in customer service, we’ve reached the ...

CustomGPT.ai can be integrated into Windows-based customer support systems to handle routine queries 24×7. An automated customer support offers several benefits for both businesses and customers. This ...