JERSEY CITY, NJ / ACCESSWIRE / May 8, 2024 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced that Virgin Media O2, one of the ...
SEATTLE--(BUSINESS WIRE)--Hiya, the leader in voice security, has been selected by Virgin Media O2, one of the UK’s largest telecommunications companies, to provide its AI-powered spam-fighting and ...
As part of its ongoing customer service transformation, Virgin Media O2 has created and launched its own AI tool, Lumi AI, that helps agents by analysing conversations in real-time and providing ...
Virgin Media O2 has launched its 5G Standalone network (5G SA) for its business customers this week. The carrier said its 5G SA service will be available to its business customers in 500 towns and ...
Virgin Media O2 (VMO2) has switched on its Converged Interconnect Network (CIN), a new infrastructure to accelerate the roll-out of mobile and fixed networks across the UK with less complex and ...
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The telecoms giant revealed to This Is Money last year that it spent £1million on customer serviceevery day but was eyeing the use of AI to reduce complaints.
“Last year alone, data use on our mobile network grew by more than a quarter as customers rely on our connectivity more than ever to stream, play, work, call, learn, bank, and scroll all hours of the ...
LONDON, Nov. 3, 2025 /PRNewswire/ -- IONX Networks and Virgin Media O2 (VMO2) have reached a significant milestone in the evolution of UK mobile connectivity by successfully integrating a neutral host ...
Netcracker, its parent company, NEC, and customer, Virgin Media O2, will discuss how operators will benefit from the next ...
Virgin Media O2 has issued a final warning to customers as it gets set to complete its 3G switch-off over the coming weeks. The UK's major mobile providers, including Vodafone, EE and Three, have been ...