ServiceNow is looking to move from being a strategic vendor for CIOs to be a digital transformation engine for CEOs. And CEO Bill McDermott's playbook from SAP is being put in place quickly to grow ...

ServiceNow Inc. said today it’s expanding its Now Assist family of artificial intelligence features with the launch of two brand new capabilities. The new features include Case Summarization, which ...

ServiceNow is a consolidator of point solutions, offering a platform that integrates with existing IT architecture and applications. The company's value proposition for Fortune 500 companies lies in ...

In 2025, ServiceNow accelerated its AI- and security-led expansion by acquiring firms including Logik.io, data.world, ...

ServiceNow is betting big on generative artificial intelligence to drastically change the software it sells and the people who sell it. “We’re infusing AI all over the place internally,” says Chief ...

ServiceNow demonstrated some live examples on stage during its keynote this week at Knowledge 2023, which highlight the interesting interplay between process automation and generative AI. ServiceNow ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Low-code enterprise automation company ServiceNow has announced the ...

Upon releasing the company’s Q1 2024 earnings, ServiceNow CEO Bill McDermott outlined why the digital workflow vendor sees huge opportunity with generative AI. Digital workflow vendor ServiceNow has ...

On September 30, 2025, ServiceNow unveiled its AI Experience platform, introducing a unified conversational interface, new agentic AI features, and integration with both its native and third-party ...

‘What we are focused on is AI agents that are running across the ServiceNow platform, that are running all the way across your enterprise: north, south, east, west. This is because the kind of tasks ...