Google learned some harsh lessons on Father’s Day when it reminded Gmail users to “Call dad.” Despite good intentions, the reminder triggered a backlash among users with deceased, abusive or otherwise ...

It’s become the email equivalent of separating church and state: work email is for official communications while private accounts are for personal — and sometimes inappropriate — messaging. But as the ...

Google kept its users pretty well informed during the latest outage -- but please, guys, don't try to hide behind percentages If you were one of the users who logged ...

A continuing theme at South by Southwest Interactive is figuring out how to foster innovation at organizations. A team of Google employees shared some thoughts on Sunday about how they create and ...

Last week was an unhappy one for Google. It suffered two major outages; the root cause of each could concisely be described as “oops”. For 47 minutes Dec. 14, many Google Cloud services were ...