The difference between a good and great email often comes down to etiquette. Learn what professionals do to get it right ...

Think e-mail writers have become more effective and polite in the last decade? Maureen Bertolo begs to differ. Not only do the dreaded "reply all" and SHOUT e-mail blunders persist, but also, Twitter ...

Think e-mail writers have become more effective and polite in the last decade? Maureen Bertolo begs to differ. Not only do the dreaded “reply all” and SHOUT e-mail blunders persist, but also, Twitter ...

Email is a part of nearly every facet of modern life. From an important report for your boss to an informal note for a family member, email is one of the main ways we communicate. That means that in ...

For many professionals, responding to emails takes up a sizable chunk of work time, a 2019 study by Adobe found. As millions of employees log in from home and correspond via email during the ...

We have all received e-mails that we’d wished were shorter, simpler and more actionable. Likewise, we have all probably sent ones that we immediately wished we could unsend because we missed an ...