Customer Service in a Virtual World is a workshop designed to help all employees recognize the need and take responsibility for serving internal and external customers in a tactful and helpful manner.

The worst possible customer service training is one that neglects to explain the “why” behind great customer service. The second-worst customer service training is one that neglects to show the “how.” ...

A customer service training manual serves as an invaluable tool for instructing your employees how to best provide top-quality service to your clients or customers. A comprehensive training manual ...

Here's a paradox of customer service training and customer service leadership. On the one hand, one of the keys to giving great customer service–profitable service that builds your company–is to be ...

WIESBADEN, Germany - Customer service, no matter how good, can always be improved. With that in mind, the senior leadership at the U.S. Army Corps of Engineers Europe District here hosted a customer ...

Don't miss out on the headlines from Business. Followed categories will be added to My News. Organised by the Maryborough City Progress Association, it's the second attempt at holding the workshop.

BECKLEY, WV (WVNS) – The West Virginia Hive announced it will host an event aimed at enhancing customer service among “front line businesses” in our area. The initiative is a two-day training event ...

You are able to gift 5 more articles this month. Anyone can access the link you share with no account required. Learn more. FARMINGTON — Two motivational customer service workshops, Give ’em the ...

You are able to gift 5 more articles this month. Anyone can access the link you share with no account required. Learn more. BETHEL – In support of Maine’s tourism industry, the Maine Hospitality and ...

In the hospitality and catering industry, customer service training is arguably the most vital category of instruction that management and employees ever receive. Businesses in this field include ...