Customer service can be an up-and-down kind of job. One customer situation may make a representative feel like she has accomplished a lot for the company and the customer, and then the next call can ...

Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. Within the last five years, Google searches for "remote ...

In the rapidly evolving retail landscape, where e-commerce and digital experiences dominate discussions, the importance of brick-and-mortar stores remains undeniable. A significant portion of shopper ...

A good customer service department sets out to create a positive experience for the customer each time. The customer may not always get the results he was looking for, but a good customer service ...

IBPS Clerk Recruitement 2024:The Institute of Banking Personnel Selection (IBPS) has officially changed the designation of the clerk position on 4th November. Going forward, the IBPS Clerk Recruitment ...

IBPS Clerk Admit Card 2025: The Institute of Banking Personnel Selection released the IBPS Clerk Exam Admit Card for the Customer Service Associate posts on its official website. Candidates who have ...