Collaborative and competitive communication approaches to conflict resolution are two of the five styles identified by Kenneth Thomas and Ralph Kilmann. The other three -- compromising, avoiding and ...

Everyone is familiar with the concept of assertiveness: the sweet spot between aggressive and passive communication characterized by direct, respectful conversation. Yet few can accurately gauge just ...

One of the most common reactions people have when I talk about my work in addressing passive-aggressive behavior is an impassioned, “Passive aggression is so frustrating! I can’t stand ...

I have been called aggressive many times when I was simply trying to do my job well. If you have ever run into that mislabeling, or misinterpretation, or feel like you’ve been told to watch your tone, ...

Communication is an important aspect of daily life. Every single day, you communicate with someone. Although everyone uses communication, not everyone uses the same communication style. In fact, there ...

Add Yahoo as a preferred source to see more of our stories on Google. Imgorthand via Getty Images Teaching kids how to share, take turns and be considerate of others is often top of mind for parents ...

Here we offer information about skills that may help women with disabilities communicate effectively in relationships with others including their healthcare providers. Our communication styles ...

At its core, a communication style is simply the way an individual prefers to exchange information. It encompasses not just what you say, but how you say it, including your tone, body language, word ...

People need to feel valued and understood, and that's especially true with customers. According to the U.S. Small Business Administration, people are more likely to have a positive impression of ...